General
The protection of your personal data is of particular concern to Quantum Power GmbH, based in Vienna and with the business address Gatterburggasse 23/3, 1190 Vienna, registered in the commercial register of the Vienna Commercial Court under FN 590984 w (hereinafter referred to as “QP”). We therefore process your data exclusively on the basis of the legal provisions (GDPR, TKG 2003). In this data protection information, we inform you about the most important aspects of data processing in the context of our business operations.
Definitions of the terms used (e.g. “personal data” or “processing”) can be found in Art. 4 GDPR.
Access data
QP collects data on access to the website on the basis of its legitimate interest (see Art. 6 Paragraph 1 lit. f. GDPR) and saves these as “server log files” on the website’s server. The following data are logged:
The server log files are stored for a maximum of 7 days and then deleted. The data is stored for security reasons, e.g. B. Abuse cases. If data have to be saved for reasons of evidence, they are excluded from deletion until the incident has been finally clarified.
Range measurement & cookies
Our website uses cookies for pseudonymized range measurement, which are transmitted either from our server or the server of third parties to the user’s browser. Cookies are small files that are stored on your device. Your browser accesses these files. The use of cookies increases the usability and security of our website.
If you do not want cookies for range measurement to be stored on your end device, you can object to the use of these files here:
Common browsers offer the setting option of not allowing cookies. Note: There is no guarantee that you will be able to access all functions of our website without restrictions if you make the appropriate settings.
Collection and processing of personal data
QP collects, uses, and passes on your personal data only if this is permitted by law or if you consent to the data being collected.
Personal information is all information that serves to identify you and which can be traced back to you – for example, your name, your email address and your telephone number.
You can also visit our website without providing any personal information. However, in order to improve our online offer, we save your access data to this website (without personal reference). These access data include e.g. B. the file you requested or the name of your Internet provider. By anonymizing the data, conclusions about your person are not possible.
In the event of an order being placed or a request to submit an offer for installation services, QP also collects, uses and processes personal data such as first name, last name, IP address, email address, place of residence, residential address, zip code and content information from the request or the order placement.
The processing of personal data is based on our legitimate interest in fulfilling our contractually agreed services and optimizing our offers.
Dealing with contact details
If you contact us through the offered contact options (website, email, Whats-App, Facebook, Twitter), your details will be stored so that they can be used to process and answer your request. This data will not be passed on to third parties without your consent.
Dealing with comments and contributions
If you leave a contribution or comment on this website, your IP address will be saved. This is done on the basis of our legitimate interests within the meaning of Art. 6 Para. 1 lit. f. GDPR and serves the security of us as the website operator: Because if your comment violates applicable law, we can be prosecuted for why we have an interest in the identity of the comment or contribution author.
Google Analytics
This website uses our legitimate interests to optimize and analyze our online offer within the meaning of Art. 6 Para. 1 lit. f. GDPR the service “Google Analytics”, which is offered by Google Inc. (1600 Amphitheater Parkway Mountain View, CA 94043, USA). The service (Google Analytics) uses “cookies” – text files that are stored on your device. The information collected by the cookies is usually sent to a Google server in the USA and stored there.
Google LLC complies with European data protection law and is certified under the Privacy Shield Agreement: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active
IP anonymization applies to this website. The IP address of the users is shortened within the member states of the EU and the European Economic Area and in the other contracting states of the agreement. Only in individual cases will the IP address be initially sent to a Google server in the United States and shortened there. This shortening eliminates the personal reference to your IP address. The user’s IP address transmitted by the browser is not combined with other data stored by Google.
As part of the agreement on the order data agreement, which we, as the website operator, have concluded with Google Inc., the latter uses the information collected to evaluate the use of the website and the activity on the website, and provides services related to internet use.
The data collected by Google on our behalf are used to evaluate the use of our online offer by individual users, e.g. For example, to create reports on the activity on the website to improve our online offer.
You have the option of preventing cookies from being stored on your device by making the appropriate settings in your browser. There is no guarantee that you will be able to access all functions of this website without restrictions if your browser does not allow cookies.
You can also use a browser plug-in to prevent the information collected by cookies (including your IP address) from being sent to Google Inc. and used by Google Inc. The following link leads you to the corresponding plugin: https://tools.google.com/dlpage/gaoptout?hl=de
Alternatively, you can prevent Google Analytics from collecting data about you on this website by clicking on this link (IMPORTANT: insert opt-out link). By clicking on the link above, you download an “opt-out cookie”. Your browser must therefore generally allow cookies to be saved. If you delete your cookies regularly, you will need to click on the link every time you visit this website.
Here you can find more information about data usage by Google Inc .:
Use of Facebook social media plugins
Due to our legitimate interest in the analysis, optimization and operation of our online offer (within the meaning of Art. 6 Para. 1 lit. GDPR), this website uses the Facebook social plugin, which is provided by Facebook Inc. ( 1 Hacker Way, Menlo Park, California 94025, USA). The integration can be recognized by the Facebook logo or by the terms “Like”, “Like”, “Share” in the colors of Facebook (blue and white). You can find information on all Facebook plugins via the following link: https://developers.facebook.com/docs/plugins/
Facebook Inc. complies with European data protection law and is certified under the Privacy Shield Agreement: https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active
The plugin creates a direct connection between your browser and the Facebook servers. The website operator has no influence on the nature and scope of the data that the plugin transmits to the Facebook Inc. servers. You can find information on this here: https://www.facebook.com/help/186325668085084
The plugin informs Facebook Inc. that you as a user have visited this website. There is a possibility that your IP address will be saved. If you are logged into your Facebook account while visiting this website, the information mentioned will be linked to it.
If you use the functions of the plugin – for example by sharing or “liking” a post – the corresponding information will also be transmitted to Facebook Inc.
Would you like to prevent the Facebook. Inc. linked this data to your Facebook account, please log out of Facebook before visiting this website and delete the stored cookies. You can use your Facebook profile to make further settings for data processing for advertising purposes or to object to the use of your data for advertising purposes. You can access the settings here:
Which data, for what purpose and to what extent Facebook collects, uses and processes data and what rights and setting options you have to protect your privacy can be found in Facebook’s data protection guidelines. You can find this here: https://www.facebook.com/about/privacy/
Instagram Privacy Policy
We have integrated functions of Instagram to our website. Instagram is a social media platform of the company Instagram LLC, 1601 Willow Rd, Menlo Park CA 94025, USA. Since 2012, Instagram is a subsidiary company of Facebook Inc. and is a part of Facebook’s products. The inclusion of Instagram’s contents on our website is called embedding. With this, we can show you Instagram contents such as buttons, photos or videos directly on our website. If you open websites of our online presence, that have an integrated Instagram function, data gets transmitted to, as well as stored and processed by Instagram. Instagram uses the same systems and technologies as Facebook. Therefore, your data will be processed across all Facebook firms.
In the following, we want to give you a more detailed insight on why Instagram collects data, what data these are and how you can control data processing. As Instagram belongs to Facebook Inc., we have, on the one hand received this information from the Instagram guidelines, and on the other hand from Facebook’s Data Policy.
Why do we use Instagram on our website?
Instagram is a social media platform whose success has skyrocketed within recent years. Naturally, we have also reacted to this boom. We want you to feel as comfortable as possible on our website. Therefore, we attach great importance to diversified contents. With the embedded Instagram features we can enrich our content with helpful, funny or exciting Instagram contents. Since Instagram is a subsidiary company of Facebook, the collected data can also serve us for customised advertising on Facebook. Hence, only persons who are genuinely interested in our products or services can see our ads.
Instagram also uses the collected data for tracking and analysis purposes. We receive summarised statistics and therefore more insight to your wishes and interests. It is important to mention that these reports do not identify you personally.
What data is saved by Instagram?
Whenever you land on one of our sites, which have Instagram functions (i.e. Instagram photos or plugins) integrated to them, your browser automatically connects with Instagram’s servers. Thereby, data is sent to, as well as saved and processed by Instagram. This always happens, whether you have an Instagram account or not. Moreover, it includes information on our website, your computer, your purchases, the advertisements you see and on how you use our offer. The date and time of your interaction is also stored. If you have an Instagram account or are logged in, Instagram saves significantly more data on you.
Facebook distinguishes between customer data and event data. We assume this is also the case for Instagram. Customer data are for example names, addresses, phone numbers and IP addresses. These data are only transmitted to Instagram, if they have been “hashed” first. Thereby, a set of data is transformed into a string of characters, which encrypts any contact data. Moreover, the aforementioned “event data“ (data on your user behaviour) is transmitted as well. It is also possible, that contact data may get combined with event data. The collected data data is matched with any data Instagram already has on you.
Furthermore, the gathered data are transferred to Facebook via little text files (cookies) which usually get set in your browser. Depending on the Instagram function used, and whether you have an Instagram account yourself, the amount of data that gets stored varies.
We assume data processing on Instagram works the same way as on Facebook. Therefore, if you have an account on Instagram or have visited www.instagram.com, Instagram has set at least one cookie. If this is the case, your browser uses the cookie to send information to Instagram, as soon as you come across an Instagram function. No later than 90 days (after matching) the data is deleted or anonymised. Even though we have studied Instagram’s data processing in-depth, we cannot tell for sure what exact data Instagram collects and retains.
How long and where are these data stored?
Instagram shares the information obtained within the Facebook businesses with external partners and persons you are globally connected with. Data processing is done according to Facebook’s internal data policy. Your data is distributed to Facebook’s servers across the world, partially for security reasons. Most of these servers are in the USA.
How can I delete my data or prevent data retention?
Thanks to the General Data Protection Regulation (GDPR), you have the right of information, rectification, transfer and deletion of your data. Furthermore, you can manage your data in Instagram’s settings. If you want to delete your data on Instagram completely, you will have to delete your Instagram account permanently.
And this is how an Instagram account can be deleted:
First, open the Instagram app. Then, navigate to your profile page, select the three bars in the top right, choose “Settings” and then click “Help”. Now, you will be redirected to the company’s website, where you must click on “Managing Your Account” and then “Delete Your Account”.
When you delete your account completely, Instagram deletes posts such as your photos and status updates. Any information other people shared about you are not a part of your account and do therefore not get deleted.
As mentioned before, Instagram primarily stores your data via cookies. You can manage, deactivate or delete these cookies in your browser. Depending on your browser, managing them varies a bit.
Generally, you can set your browser to notify you whenever a cookie is about to be set. Then you can individually decide upon the permission of every cookie.
Instagram is a subsidiary company of Facebook Inc. and Facebook is an active participant in the EU-U.S. Privacy Shield Framework. This framework regulates correct transfer between the USA and the European Union. At https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC you can find out more about this. We gave our best to make you familiar with the most important information on data processing by Instagram. At https://help.instagram.com/519522125107875 you can find out more on Instagram’s data policies.
YouTube Privacy Policy
We have integrated YouTube videos to our website. Therefore, we can show you interesting videos directly on our site. YouTube is a video portal, which has been a subsidiary company of Google LLC since 2006. The video portal is operated by YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you visit a page on our website that contains an embedded YouTube video, your browser automatically connects to the servers of YouTube or Google. Thereby, certain data are transferred (depending on the settings). Google is responsible for YouTube’s data processing and therefore Google’s data protection applies.
In the following we will explain in more detail which data is processed, why we have integrated YouTube videos and how you can manage or clear your data.
What is YouTube?
On YouTube, users can watch, rate, comment or upload videos for free. Over the past few years, YouTube has become one of the most important social media channels worldwide. For us to be able to display videos on our website, YouTube provides a code snippet that we have integrated to our website.
What data is stored by YouTube?
As soon as you visit one of our pages with an integrated YouTube, YouTube places at least one cookie that stores your IP address and our URL. If you are logged into your YouTube account, by using cookies YouTube can usually associate your interactions on our website with your profile. This includes data such as session duration, bounce rate, approximate location, technical information such as browser type, screen resolution or your Internet provider. Additional data can include contact details, potential ratings, shared content via social media or YouTube videos you added to your favourites.
If you are not logged in to a Google or YouTube account, Google stores data with a unique identifier linked to your device, browser or app. Thereby, e.g. your preferred language setting is maintained. However, many interaction data cannot be saved since less cookies are set.
How long and where is the data stored?
The data YouTube receive and process on you are stored on Google’s servers. Most of these servers are in America. At https://www.google.com/about/datacenters/inside/locations/?hl=en you can see where Google’s data centres are located. Your data is distributed across the servers. Therefore, the data can be retrieved quicker and is better protected against manipulation.
Google stores collected data for different periods of time. You can delete some data anytime, while other data are automatically deleted after a certain time, and still other data are stored by Google for a long time. Some data (such as elements on “My activity”, photos, documents or products) that are saved in your Google account are stored until you delete them. Moreover, you can delete some data associated with your device, browser, or app, even if you are not signed into a Google Account.
How can I delete my data or prevent data retention?
Generally, you can delete data manually in your Google account. Furthermore, in 2019 an automatic deletion of location and activity data was introduced. Depending on what you decide on, it deletes stored information either after 3 or 18 months.
Regardless of whether you have a Google account or not, you can set your browser to delete or deactivate cookies placed by Google. These settings vary depending on the browser you use
If you generally do not want to allow any cookies, you can set your browser to always notify you when a cookie is about to be set. This will enable you to decide to either allow or permit each individual cookie. Since YouTube is a subsidiary company of Google, Google’s privacy statement applies to both. If you want to learn more about how your data is handled, we recommend the privacy policy at https://policies.google.com/privacy?hl=en.
YouTube Subscribe Button Privacy Policy
We have integrated the YouTube subscribe button to our website, which you can recognise by the classic YouTube logo. The logo shows the words “Subscribe” or “YouTube” in white letters against a red background, with a white “Play” symbol on the left. The button may also be displayed in a different design.
Our YouTube channel consistently offers you funny, interesting or exciting videos. With the built-in “Subscribe” button you can subscribe to our channel directly via our website and do not need to go to YouTube’s website for it. With this feature, we want to make it as easy as possible for you to access our comprehensive content. Please note that YouTube may save and process your data.
If you see a built-in subscription button on our page, YouTube sets at least one cookie, according to Google. This cookie stores your IP address and our URL. It also allows YouTube to receive information about your browser, your approximate location and your default language
Rights of the user
As a user, you have the right to receive free information about which personal data has been stored about you. You also have the right to correct incorrect data and to restrict the processing or deletion of your personal data. If applicable, you can also exercise your right to data portability. If you assume that your data has been processed illegally, you can lodge a complaint with the responsible supervisory authority.
Deletion of data
If your request does not conflict with a legal obligation to store data (e.g. data retention), you have the right to have your data deleted. Data stored by us will be deleted if they are no longer required for their intended purpose and there are no statutory retention periods. If deletion cannot be carried out because the data is required for permissible legal purposes, data processing will be restricted. In this case, the data will be blocked and not processed for other purposes.
Right to object
Users of our website can make use of their right of objection and object to the processing of their personal data at any time.
If you would like a correction, blocking, deletion or information about the personal data stored about you, or if you have questions regarding the collection, processing or use of your personal data or if you want to revoke your consent, please contact the following e-mail address : info@quantum-power.at
Information obligation according to Art 13 GDPR
The name and contact details of the person responsible and, if applicable, his representative are:
Name: Quantum Power GmbH
Address: Gatterburggasse 23/3, 1190 Vienna
Telephone number: +43 (1) 3671211
Email: info@quantum-power at
Website: www.quantum-power.at
